Hi, first of all thank you for your purchase. To better help you solve your issues we ask you to create a private ticket and send us both, administrator and FTP user and password.
We respond to all tickets, but we ask you to be patient. Please, remember that our time zone is GMT + 1.
Trying to load the theme onto our testing space and cannot get the demo content to come in. We've followed your guide and it hasn't worked.
If you provide us wp access, we import the demo for you.
Also visual composer is not activating in the portfolio section
checking your site we get some errors, so we need a FTP account to solve the issue.