Hi, first of all thank you for your purchase. To better help you solve your issues we ask you to create a private ticket and send us both, administrator and FTP user and password.

We respond to all tickets, but we ask you to be patient. Please, remember that our time zone is GMT + 1.

Themelovin

Okay
  Public Ticket #1131326
Can't get site and demo to load properly
Closed

Comments

  • Conor Dardis started the conversation

    Trying to load the theme onto our testing space and cannot get the demo content to come in. We've followed your guide and it hasn't worked.

  •  25
    Mr. Themelovin replied

    Hi Conor,

    If you provide us wp access, we import the demo for you.

    Regards,
    Themelovin

  • Conor Dardis replied

    admin

    softf@cus2017

  • Conor Dardis replied

    Also visual composer is not activating in the portfolio section

  •  25
    Mr. Themelovin replied

    Hi Conor,

    checking your site we get some errors, so we need a FTP account to solve the issue.

    Regards,
    Themelovin